Privacy policy

Privacy Policy

Last updated: April 28, 2026

TopTan operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a smooth and secure shopping experience. Our store is powered by Shopify, which enables us to deliver our Services to you.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our Services.

Personal Information We Collect

We may collect the following personal information when you interact with our store:

  • Contact details: name, shipping address, billing address, phone number, email
  • Payment information: payment details and transaction data (processed securely via Shopify)
  • Account details: username, password, preferences
  • Order information: items viewed, added to cart, or purchased
  • Communication: messages sent to us (e.g., customer support)
  • Device & usage data: IP address, browser, and how you use our website

How We Use Your Information

We use your information to:

  • Process and deliver your orders (UAE: 1-day delivery, GCC varies)
  • Provide customer support
  • Improve your shopping experience
  • Send updates about your orders
  • Prevent fraud and maintain security
  • Send marketing communications (you can unsubscribe at any time)

Sharing Your Information

We may share your information with:

  • Shopify (to operate our store and process payments)
  • Shipping and delivery providers
  • Payment processors
  • Legal authorities when required by law

We do not sell your personal information.

Product Use & Injury Liability Disclaimer

By purchasing and using products from TopTan, you acknowledge and agree that all products are used strictly at your own risk.

You agree that you will carefully follow all instructions, warnings, and usage guidelines provided on our website and product packaging.

TopTan shall not be held liable for any injury, damage, loss, or adverse reaction arising from the use or misuse of our products, including but not limited to:

  • Skin irritation, burns, rashes, or allergic reactions
  • Overuse or improper application of products
  • Failure to follow provided instructions or warnings
  • Individual skin sensitivity or medical conditions

Customers are strongly advised to perform a patch test before full use of any product.

By completing a purchase, you confirm that you accept full responsibility for the use of the product and release TopTan from any liability to the fullest extent permitted by applicable law.

Data Protection & Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

To exercise your rights, contact us at:
Email: toptansly@gmail.com

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

International Data Transfers

Your information may be processed outside your country (including by Shopify) to provide our Services.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: toptansly@gmail.com
Store Name: TopTan